[Full-time] Facility Services Manager at City Wide

Location: Colorado
Description:

Facility Services Manager

City Wide is seeking account managers to be the day to day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Services Manager, you will:

  • Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
  • Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
  • Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
  • Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Preferred Qualifications:

  • Provides excellent customer service and builds strong client relationships
  • Solves problems proactively
  • Desires to learn and grow professionally
  • Works independently
  • Communicates in a professional, direct style
  • Brings previous service industry experience

Requirements:

  • 5+ years of operations, sales, or customer service experience
  • Previous management experience
  • Undergraduate Degree (Business or related field) is preferred

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