[Full-time] Management and Program Assistant at Federal Aviation Administration

Location: Arkansas

$39,722 a year



Functions as the primary office coordinator and personal assistant in performing a variety of secretarial and administrative functions to implement the office’s administrative programs, policies, and procedures.

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Serves as primarily the administrative assistant to a facility in the Federal Aviation Administration (FAA}, with additional responsibilities potentially assigned by the District office. He/she performs the full range of administrative activities to assist the Manager in the planning, management, and direction of the office and the district. Incumbent performs clerical and technical work in support of management analysis and program analysis, the purposes of which are to evaluate and improve the efficiency, effectiveness, and productivity of organizations and programs.

Functions as the primary office coordinator and personal assistant in performing a variety of secretarial and administrative functions to implement the office’s administrative programs, policies, and procedures. Performs as a confidant in handling information and documents which flow through the office. Ensures that Manager is provided with background and most current information on particular subjects by researching files and other documents for pertinent data before referring visitors. Maintains Manager’s appointment calendar with input by manager for commitments of time. Handles incoming correspondence for the manager ensuring that he/she is made aware of time-sensitive material that may have arrived. Replies independently to routine correspondence not needing the manager’s attention and is especially attentive to situations that require sensitive handling. Reads and reviews all outgoing correspondence for procedural and grammatical accuracy, conformance to policies, factual accuracy, correct computations, and ensures that it has been cleared by all interested parties. Type?s correspondence, reports, and other material.

Provides coordination of the use of conference rooms, VTC and telcons for the management team at the facility. Exercises a comprehensive knowledge of the Manager’s policies and views on all significant matters affecting the office. Makes all travel arrangements for the Manage, arranging schedule of visits, hotel reservations, and administrative contacts with officials to be visited. Estimates the amount of per diem and transportation. Develops and submits travel voucher upon completion of trip ensuring that necessary documentation and receipts are provided. Assembles and summarizes information from office files for the Manager’s use on the basis of general instructions as the nature of the information wanted and its purpose. Arranges meetings and conferences for the Manager taking notes and transcribing into final format Establishes official subject-matter files for the office and assumes responsibility for their maintenance. Assumes file maintenance on an on-going basis keeping other secretaries apprised of new regulations concerning their disposition under the Privacy Act. Monitors the equipment and supply budget for the office by maintaining automated systems for tracking expenditures of funds throughout the year.

Reviews correspondence, letters of agreement, and facility directives for proper format, correct grammar and conformance with established policies and procedures. Demonstrates considerable independence in planning time and resolves most problems and work issues without assistance. Coordinates facility activities such as retirement seminars and health fairs. Performs other duties as assigned by the management team at the facility or at the district level.

Travel Required

25% or less – The job may require up to 25% travel.

Supervisory status


Promotion Potential



Conditions of Employment

US Citizenship is required.

Selective Service Registration is required for males born after 12/31/1959.

Must submit an SF50 (See Required Documents)

Bargaining Unit: No


To qualify at the FV-E level, you must demonstrate in your application that you possess at least One Year (52 weeks) of specialized experience equivalent to the next lower level (FV-D/FG/GS-3-6) in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples of specialized experience includes but is not limited to: skill in planning and managing the office’s daily administrative functions; maintaining automated systems to record, reconcile, validate, and track data; identifying and resolving discrepancies; performing various analytical studies; interpreting and providing guidance; and performing multiple and varying assignments in the areas of financial support, personnel matters, personal property, travel administration, and other office programs (i.e., Microsoft Office). Applicants should include examples of specialized experience in their work history.


Knowledge, Skills, and Abilities (KSAs):
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each (KSA), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.


Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

Form SF-50 may be uploaded to your on-line application or submitted by mail/fax. If you choose to submit the form via fax, we cannot guarantee timely receipt or assume responsibility for the quality or legibility of the forms. Mailed/faxed forms should be addressed to the agency point of contact listed in this vacancy announcement.

Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirements. For Low-Risk (1), this position requires completion and favorable adjudication of an Access and National Agency Check and Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.

FAA’s Core Compensation Plan: This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://jobs.faa.gov/FAACoreCompensation.htm

Interviews: Some, all or none of the candidates may be interviewed.

Incomplete Application: Please follow all instructions carefully. Error or omissions may affect your rating or further consideration for this vacancy.

Receipt of Applications: Applicant MUST apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications will not be accepted.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

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Background checks and security clearance

Security clearance


Drug test required


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